Computer glitch fixed at LAX by Notme dfsfs

A customs computer glitch occurred in the system causing numerous delays and almost 20.000 international passengers to be stranded for several hours at the Lost Angeles International Airport.The system contained information about criminals and it was used to screen passengers that enter the country and it went down at 2 PM Saturday and lasted for 10 hours but only at 4 PM Sunday official succeeded in processing the backlog of incoming passengers.U.S. Customs and Border Protection spokesman Mike Fleming said "a computer switch failed, which knocked down the entire communications system. A backup system was in place, but it was accessible only to customs officers in some of the lanes where passengers were being processed, creating huge bottlenecks."Although the passengers were stranded in the planes for hours, they had access to food, water and bathrooms.Mayor Antonio Villaraigosa contacted Homeland Security to request an investigation and incident reports that will provide information about changes to procedures and protocols to ensure faster and more convenient processing of passengers in the event of future systems failures.Homeland Security Secretary Michael Chertoff said that the failure happened because of a malfunction on the fibre optic cables that support the system used to process international passengers.

related story: http://news.yahoo.com/s/ap_travel/20070813/ap_tr_ge/lax_backup;_ylt=AsxxTsGEVPhnbZ8s05Nzfhus0NUE

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